iO Associates are working with an international organisation with a requirement for an IT Support Engineer to work in their Bristol office.
This is a technology-centric organisation with a huge focus on training and development.
Role: IT Support Engineer
Salary: £20,000 - £25,000
You will sit within the Bristol arm of a UK-wide team, and provide the singly point of contact for first level resolutions for major incidents. This role will carry out support onsite, for issues unable to be fixed on the phone.
*You will need a clean driver's licence for this position*
This company work heavily with cloud technology and invest in your training and development. The company is rapidly expanding and wants to bring someone in who is eager to progress up through the organisation.
This role will involve:
* Diagnosing software and hardware incidents
* Problem analysis and escalation of incidents when necessary
* Install, upgrade, and configure new equipment
* Travel to offsite locations for BAU as well as project work
* Utilisation of ITIL processes
You will join an experienced team, and work alongside subject matter experts. If you haven't had experience in all of the above, please do still apply. This company have fantastic training and development.
If you would like to hear more about this opportunity, please apply here. Alternatively, email c.fitzgerald @ ioassociates.co.uk or contact Ciara FitzGerald on LinkedIn.