2nd Line Support Analyst

2nd Line Support Analyst

Bristol Office / £30,000 + Benefits / Permanent

An exciting Bristol based MSP company is looking for an enthusiastic and experienced 2nd Line Support Analyst to join their service desk team. This is due to rapid growth and success over the last year.

You will be providing second line support to their collection of Southwest based clients from their Bristol office. This will include software support, Ticketing, networks and mentoring more junior member of the team. This is an amazing opportunity to be part of a fun and sociable MSP business, with a great culture and exciting benefits.

This role will include/require:

• Experience with 1st/2nd line support
• Windows
• Office 365
• Ticketing systems
• Networks and Firewalls
• MSP experience is desirable however not required

Good communication skills, customer service, and being pro-active are important skills for this position.

So if you would like to be part of an expanding IT support team where you can play a key role in supporting a fun and growing MSP business. Apply now with the button below!

If you would like more information on this role, please contact me on my email below or message Logan Browne on LinkedIn.

l.browne @ ioassociates.co.uk