1st/ 2nd Line Engineer

IO Associates are exclusively helping a Defence company recruit 2 x 1st/ 2nd Line Engineers in North Bristol. You will work as part of a new IT Service Desk team in a hands-on and varied role - from triage and diagnosis of issues on the service desk to the technical administration and support of operational systems.

The successful candidate will be joining a small team within a rapidly growing IT environment and have exposure to lots of exciting projects.

** Please note due to the projects all candidates must be eligible for SC (DV Capable)/UK National **

Headlines

Role: 1st/ 2nd Line Engineer

Salary: £25,000 - £32,000 + Fantastic Benefits + Career Progression

Location: North Bristol - Role will predominantly be office based with some WFH flex

Responsibilities

• Providing Service Desk IT support to business users
• Diagnose hardware and software faults
• Software/hardware installations and equipment deployments
• Install, configure, monitor and maintain the IT infrastructure. This includes an element of server management, Wi-Fi, networking and backups

Experience

• 2-3 Years IT Support experience
• Ability to communicate technical issues to non-technical people
• Experience of Windows operating systems and working knowledge of Microsoft Active Directory, Group Policy, WSUS, NPS
• Experience of administering Office 365, Teams, Sharepoint Online and understanding Azure concepts
• Knowledge of basic networking concepts

This company plans on tripling in size in the next year - with such extensive growth, progression is hugely rapid.

If you would like to hear more about this opportunity, please apply here. Alternatively, email c.fitzgerald @ ioassociates.co.uk or contact Ciara FitzGerald on LinkedIn.