Tech & Digital

2x Service Technicians (Printing / HP & IP Networking)

  • Location

    Leicester

  • Sector:

    Cloud, Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    £22000 - £27000 per annum + + Company Benefits.

  • Contact:

    Stuart Lewis

  • Contact email:

    s.lewis@ioassociates.co.uk

  • Job ref:

    BBBH62046_1623677865

  • Startdate:

    ASAP

  • Consultant:

    Stuart Lewis

Two Service Technicians are required by an established and highly recognized IT business in Leicester. Sat within the company's Customer Service Team, you will liaise, coordinate, and facilitate between the company landscape, client stakeholders and end-users to deliver the required levels of service delivery. Repairing and maintaining provided equipment and solutions.

Experience required:

  • Experience/knowledge of HP (Hewlett Packard) Hardware/Print Equipment.
  • Basic knowledge of Networking (IP Networking, Testing Networks).

How your day will look:

  • Onsite servicing of all print equipment.
  • Ensure end to end customer satisfaction.
  • Liaise with hardware vendors to ensure all hardware escalations are handled in a quick and efficient manner.
  • Manage smooth implementation of new printer hardware with client end users and IT Team.
  • Achieve agreed Service Levels on device uptime throughout lifetime of contract.
  • Monitor and manage the Print management software system to maximise efficiencies.
  • Ensure end user satisfaction of printing solution.

Competitive market salary on offer, as well as amazing company benefits.

Due to the current climate the following has been made available for you, remote working, flexible working patterns, virtual interviewing, and open-ended start date & remote onboarding packages.

Are you experienced with HP Printing Networks & IP Networking? If yes, then these Service Technician opportunities are for you. Simply click 'apply' or contact Stuart Lewis at iO Associates.