Tech & Digital

Application Support Analyst

  • Location

    Bristol

  • Sector:

    Tech & Digital

  • Job type:

    Permanent

  • Salary:

    £35000 - £40000 per annum

  • Contact:

    Stacey Pitcher

  • Contact email:

    s.pitcher@ioassociates.co.uk

  • Job ref:

    BBBH67650_1635175493

  • Startdate:

    ASAP

  • Consultant:

    Stacey Pitcher

Application Support Analyst

Electronic Patient Record - EPR

£35,000-40,000

Permanent - Remote

IO Associates are working exclusively with a large private healthcare organisation who are reimagining and evolving their technology platforms. Due to continued growth, they are looking for an Application Support Analyst.

You will contribute to the successful and timely deployment of the EPR by providing application knowledge and product delivery services in the functional areas.

Key Responsibilities

  • Liaise with end users and support across various hospitals
  • Troubleshoot IT issues, consider and implement solutions which meet technical specifications
  • Resolve 2nd line incidents and handle service requests and business requirements
  • Deliver successful application implementation phases
  • Liaise with applicable stakeholders

Key Requirements

  • Customer-centric
  • Minimum 3 experience in an IT support role
  • Knowledge/Experience of EPR and/or clinical healthcare products preferred
  • Experience managing multiple activities and building/develop working relationships
  • Proven ability to work through problems with different customer groups achieving positive outcomes

If you have the skills and are looking for a new challenge then please send your CV to me Stacey Pitcher.