Customer Software Support Analyst

Customer Software Support Analyst | London | Hybrid | £30,000

Permanent

Location: London

We are working exclusively with a Global Finance company based in London who are on the lookout for a Customer Software Support Analyst to join the team.

The ideal candidate has a background in customer support or client services and is looking to take the next step in their career to grow alongside the company into a position of seniority.

If you are looking for a position where the company prioritises technical potential and development then this is definitely the right position for you.

The role will involve,

• Providing customer support.
• Handling customer queries via email and telephone
• Solving Software issues (Training will be provided)

Experienced needed,

• Experience of providing customer support
• The passion to want and grow alongside the business
• Client services relations
• Using ticketing systems

Benefits include,

• Supportive environment and team, encouraging progression and growth
• Brilliant training fully paid for by the business
• The opportunity to progress within the company