Electronics Technical Support Engineer

Electronics Technical Support Engineer

Location: Eastbourne (some part time remote working possible)

Salary: up to £44,000 (DOE)

Type: Permanent

We are working with an innovative R&D company in Eastbourne who are global leaders in the design and manufacture of vacuum products for a range of industries and applications.

Their solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells as well as pharmaceutical, chemical and scientific instruments.

Their stability and reputation is exemplified by the fact they have been around for just over a century! And they aren't stopping there.

They are looking for an Electronics Technical Support Engineer to provide technical support and fault finding across a wide range of their products; investigating any issues with production or returns and providing advice on and the testing of replacement parts.

Skills:

• Have a strong background in electronic engineering, including knowledge of circuit diagrams and the ability to identify the function of various types of analogue and digital circuit components; some design experience would be highly advantageous.
• Be able to fault find down to component level and determine the root cause for failure/damage in the associated circuit. Be able to propose solutions to problems discovered including circuit design changes where required.
• Be able to produce reports on the findings to feed back to customers or the technology team. Experience in producing 8D reports advantageous.
• Be able, after familiarisation, to support customers and users of Edwards products in their use and operation.
• Able to support key customers through difficult investigations or problems. This will include agreeing realistic and effective actions with customers.
• Provide ongoing support to products with regards to component obsolescence and product compliance. Understanding of NRTL approvals (e.g. CSA/UL) Product safety (EN61010) and Environmental legislation (WEEE Directive, RoHS Directive, China RoHS Directive) is essential.
• Some experience in EMC related failure modes and solutions.
• Broad electronics knowledge including microcontrollers, embedded software, digital and analogue circuits, serial communications, power electronics, switch mode power supplies.
• Competent to work on high voltage single phase and 3-phase circuits.

Please apply for immediate consideration or contact - Jordan Pyatt on 07713990304