Tech & Digital

IT Support Engineer

  • Location

    Sunderland

  • Sector:

    Cloud, Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    Up to £27000.00 per annum + excellent benefits

  • Contact:

    Ciara Fitzgerald

  • Contact email:

    c.fitzgerald@ioassociates.co.uk

  • Job ref:

    BBBH63508_1626951659

  • Startdate:

    ASAP

iO Associates are working with a global organisation who are well-known on the market for their amazing approach to training and development.

They have a new opportunity for an IT Support Engineer to work in their Doxford office and provide 1st/ 2nd line support to the company's users.

Role: IT Support Engineer

Location: Doxford, onsite

Salary: £27,000 + training + benefits + progression

The company have had success after success and are known to be a fantastic place to work, where staff are incredibly well-supported to really grow and progress their careers in the directions they want.

This position is the first point of contact for any technical issues end users encounter. Due to the complexity of standard issues, on average you will resolve 2 or 3 tickets daily. This offers a great opportunity to role your sleeves up with complex technical problems.

Technically, this role will involve working with:

  • Hardware fixes/ builds
  • On-site support
  • Windows
  • SCCM (no experience required)

This IT Support Engineer will have the ability to work independently and as part of a team. This is a very customer-facing role so a great attitude and communication skills are key.

If you would like to hear more about this opportunity, please apply here.

Alternatively, email c.fitzgerald @ ioassociates.co.uk or contact Ciara FitzGerald on LinkedIn.