IT Service Desk Analyst (Level 1)
Manchester | Professional Services | Hands-on Role

Are you an IT Support professional looking to take the next step in your career?

We're looking for a Level 1 Service Desk Analyst to join a leading professional services firm in Manchester. This is a great opportunity for someone who enjoys being hands-on, solving technical issues, and delivering a high-quality service in a professional environment.

What you'll be doing:

Providing first-line technical support across hardware, software, and user issues
Acting as the first point of contact for IT queries, ensuring timely and effective resolutions
Working closely with wider IT teams to maintain high service standards
Supporting users both in-person and remotely

What we're looking for:

Previous experience in a first-line or service desk role
Confident communication skills and a proactive, can-do attitude
Strong troubleshooting ability with a customer-focused mindset
Professional, reliable, and eager to learn

This is a fantastic opportunity to join a respected firm with a supportive culture and genuine opportunities to develop your IT career.

Interested? Apply now or get in touch for more details.