Technical Support Analyst

iO Associates are working with a cutting-edge technology company based in Newport who have a new opportunity to join their growing team - they are looking for an ambitious, curious, enthusiastic Technical Support Engineer.

This large company is growing massively and offers huge progression opportunities and a great work culture.

Role: Technical Support Engineer

Location: Newport (with remote working)

Salary: £25,000 - £30,000 + benefits

This Engineer will work in a really supportive team to resolve a variety of customer incidents.

Responsibilities for this role include:

• Investigating and resolving new incidents
• Liaising with project and delivery teams
• Working on customer projects for new software

This role will involve working with:

• Ticketing system
• Unix
• Cloud systems

The company will train you on their systems on the following:

• Azure
• AWS
• GCP
• Docker
• Kubernetes
• SQL
• CI/CD pipelines

Technology is completely central to this business. You will have next-level training and progression opportunities within this business - please apply here if you'd like to hear more!

Alternatively email c.fitzgerald @ ioassociates.co.uk or contact Ciara FitzGerald on LinkedIn.