Site Reliability Engineer

Site Reliability Engineer (SRE) (Permanent) – Bangalore, India

Overview

Our financial services client is hiring two permanent Site Reliability Engineers (SREs) in Bangalore to help improve platform reliability, scalability, observability, and operational excellence across cloud-first services. This is a hands-on engineering role focused on production stability, automation, and continuous improvement in a regulated environment.

Role Details

• Location: Bangalore, India
• Employment Type: Permanent (2 positions)
• Work Model: Onsite/Hybrid (depending on client policy)

Key Responsibilities

• Own and improve service reliability, availability, latency, and performance across critical platforms.
• Build and enhance monitoring, alerting, and observability (metrics, logs, traces) to reduce MTTR and prevent reoccurrence.
• Lead incident response and post-incident reviews (RCA), driving permanent fixes and reliability improvements.
• Automate operational tasks and reduce toil through scripting and tooling.
• Support and improve CI/CD pipelines and release practices to enable safe, frequent deployments.
• Partner with engineering and infrastructure teams to implement reliability best practices (SLOs/SLIs, error budgets, capacity planning).
• Contribute to cloud architecture decisions across AWS and Azure, focusing on resiliency and cost/performance balance.
• Ensure platform operations align with security and compliance needs typical in financial services.

Required Skills & Experience

• Proven experience as an SRE / DevOps / Production Engineer supporting business-critical systems.
• Strong cloud experience across AWS and Azure (hands-on, production environment).
• Solid Linux and networking fundamentals (DNS, TLS, load balancing, routing concepts).
• Experience with Infrastructure as Code (e.g., Terraform, CloudFormation, ARM/Bicep).
• Strong automation/scripting skills (e.g., Python, Bash, PowerShell).
• Experience with containers and orchestration (e.g., Docker, Kubernetes).
• Observability tooling experience (e.g., CloudWatch/Azure Monitor, Prometheus/Grafana, ELK/Splunk, Datadog/New Relic-any relevant mix).
• Comfortable working in on-call / support rotations and handling major incidents calmly and methodically.

Nice to Have

• Experience in financial services or other regulated environments.
• Strong understanding of SRE practices: SLO/SLI, error budgets, capacity planning, chaos testing, reliability engineering patterns.
• Experience with service mesh, API gateways, or distributed tracing in microservices environments.
• Knowledge of security fundamentals in cloud environments (IAM, secrets management, hardening).