Engineering

Billing Manager

  • Location

    Surrey

  • Sector:

    Engineering

  • Job type:

    Permanent

  • Salary:

    Up to ยฃ0.00 per annum

  • Contact:

    Rebecca Virk

  • Contact email:

    r.virk@ioassociates.co.uk

  • Job ref:

    BBBH154468_1740064159

Airtime Billing Manager
๐Ÿ“ Location: Surrey, UK
๐Ÿ“ข Salary: Upto ยฃ50,000

๐Ÿ” Sector: Satellite Communications & IT Support

Are you an experienced Airtime Billing Manager with a background in telecoms billing and provisioning? Do you thrive in a fast-paced, customer-focused environment where attention to detail is key? If so, this is an exciting opportunity to join a leading global provider of Satellite Communications and IT Support, supporting high-profile Government and Maritime clients.

Why Join Us?

With over 55 years of industry expertise, the company is a profitable, privately held business experiencing significant growth. Headquartered in the UK, it operates across multiple international locations, offering a stable and dynamic work environment.

Key Responsibilities

โœ… Manage the Airtime Billing Team and act as the senior subject matter expert for all airtime-related matters
โœ… Ensure the accuracy of billing databases and provisioning systems
โœ… Oversee the monthly billing cycle, including invoice validation and resolution of billing errors
โœ… Process activations, deactivations, and package changes for global airtime services
โœ… Handle customer queries and complaints, ensuring timely resolutions
โœ… Generate and analyse billing and activation reports
โœ… Work closely with internal teams, suppliers, and customers to ensure seamless service delivery
โœ… Provide training and support for internal teams on billing platforms and processes
โœ… Approve supplier invoices and purchase ledger activity in coordination with the finance team

What We're Looking For

๐Ÿ”น Proven experience in Airtime Billing & Provisioning, preferably within Telecoms or Satellite Communications
๐Ÿ”น Strong team management and leadership skills
๐Ÿ”น Expertise in telecoms billing software and processes
๐Ÿ”น Exceptional attention to detail with a problem-solving mindset
๐Ÿ”น Ability to prioritise, multitask, and work under pressure to meet tight deadlines
๐Ÿ”น Advanced Excel skills (pivot tables, charts, lookup queries)
๐Ÿ”น Excellent communication and relationship-building skills
๐Ÿ”น Highly organised, methodical, and proactive in approach

Desirable Skills

๐ŸŒŸ Knowledge of SQL or Access
๐ŸŒŸ Experience in the Satcoms or Cellular sector
๐ŸŒŸ Familiarity with Navision/Great Plains ERP systems

Why Apply?

โœ” Work with a global leader in Satellite Communications
โœ” Be part of an innovative and growing team
โœ” Competitive salary, excellent benefits, and career development opportunities

๐Ÿ“ฉ Apply now and take the next step in your career!