Tech & Digital

IT SUPPORT ENGINEER (1ST/ 2ND LINE)

  • Location

    Portishead

  • Sector:

    Tech & Digital

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Diksha Narula

  • Contact email:

    d.narula@ioassociates.co.uk

  • Job ref:

    BBBH168079_1764762588

IT SUPPORT ENGINEER (1ST/2ND LINE)

PERMANENT

PORTISHEAD - HYBRID

ROTATIONAL SHIFTS

UP TO £30K PER ANNUM

An IT Support Engineer (1st/2nd Line) is required for a leading technology provider specialising in managed IT services, cybersecurity, and infrastructure solutions for organisations ranging from SMEs to global enterprises.

This is a hands-on support role ideal for individuals with a strong technical foundation and a passion for problem-solving in fast-paced IT environments. You will be responsible for maintaining and supporting IT infrastructure including servers, networks, and core systems-to ensure reliable day-to-day operations.

Requirements:

  • Willing to work in Nights (Rotational Shifts)
  • Previous experience in a Level 1/2 support role.
  • Strong proficiency in troubleshooting hardware and software issues.
  • Knowledge of ITIL framework and service management best practices

Desirable skills (not essential):

  • MCP or CCNA certifications.
  • VMware or Hyper-V certification.
  • Cloud accreditation (Azure/AWS).


Join us and hit the ground running! Interviews happening soon.

Apply now or send your CV at