Tech & Digital

Platform Service Engineer

  • Location

    Luton

  • Sector:

    Cloud, Infrastructure & Support

  • Job type:

    Contract

  • Salary:

    £450 - £500 per day

  • Contact:

    Agrippa Methula

  • Contact email:

    a.methula@ioassociates.co.uk

  • Job ref:

    BBBH159675_1746030323

Title: Platform Service Engineer

Rate: £450-£550 Per Day (Inside IR35)

Duration: 6 months (Initially)

Location: Luton (Hybrid)

iO Associates is partnered with a leading organisation that's investing heavily in growing its internal capabilities to support and evolve their outlet infrastructure - and they're looking for a Platform Services Engineer to join their high-performing team!

This is a fantastic opportunity for someone with strong EPOS, SCCM/InTune, and EUC experience to play a key role in both BAU and major strategic programmes, supporting device management, infrastructure migrations, and end-to-end service delivery.

What you'll be doing:

  • Act as a subject matter expert on outlet infrastructure

  • Lead engineering efforts on major infrastructure migration projects

  • Manage the full lifecycle of outlet devices and applications, including build, patching, deployment, and packaging

  • Own the configuration of systems and compliance against internal security standards

  • Provide 3rd-line support and manage incident queues in line with SLA

  • Drive improvements to platform performance, availability, and resilience

What we're looking for:

✅ Strong SCCM/InTune experience (builds, packaging, patching)
✅ Proven background with EPOS platforms & bespoke app support
✅ Deep understanding of Windows 10, Linux, Active Directory, and Group Policy
✅ Confident scripting in PowerShell
✅ Excellent stakeholder/vendor management and incident response capability
✅ 5+ years in EUC/EPOS engineering roles

This is a business-critical role where you'll make a direct impact on infrastructure performance and operational excellence, with room to influence how systems are shaped for the future.

If you're interested in this role or know someone who would be, then please apply a. .uk