Retrofit Support Officer

  • Location


  • Sector:

    Built Environment

  • Job type:


  • Salary:

    Up to £28000.00 per annum

  • Contact:

    Narinder Kaur

  • Contact email:

  • Job ref:


Panoramic Associates are current working with a Retrofit Company, who support homeowners across the West of England to accelerate the transition to low-carbon housing & building retrofit in recruiting a proactive and dynamic individual to join our team as a Retrofit Support Officer. This role offers a unique opportunity to make a difference in advancing energy efficiency and sustainability.

Job Title: Retrofit Support Officer

Location: Bristol (Hybrid)

Salary: £28,000 per annum

Key Responsibilities:

  • Provide quality assurance for retrofit assessments and onboard new service delivery partners.
  • Communicate with homeowners to offer retrofit advice and guide them through the customer journey.
  • Educate residents on energy-saving measures and renewable technologies.
  • Assist in creating Home Energy Efficiency Plans and conducting home surveys.
  • Aid in the development and delivery of design and installation services.
  • Assist in developing design documentation and planning guidance.
  • Handle administrative tasks, including data entry and scheduling.
  • Assist in report preparation and collaborate with the team on technical content.
  • Provide data analysis and support wider team objectives.


  • Minimum Level 3 Award in Domestic Energy Awareness.
  • Qualified Retrofit Assessor with 1+ year(s) experience.
  • Some knowledge of the construction industry and housing sector.
  • Understanding of energy efficiency measures, insulation, heating systems, and renewables.
  • Excellent communication, organizational, and customer service skills.


  • Hybrid working model.
  • 33 days of holiday (including bank holidays).
  • Company sick pay and pension scheme.
  • Opportunities for professional development.
  • Cycle to work scheme.

If you are passionate about making a positive impact on energy efficiency and sustainability, we encourage you to apply today.