Tech & Digital

IT Service Assurance Analyst - Hybrid Working

  • Location


  • Sector:

    Tech & Digital

  • Job type:


  • Salary:

    £35000 - £38000 per annum + Hybrid Working & Company Benefits

  • Contact:

    Stuart Lewis

  • Contact email:

  • Job ref:


  • Startdate:


  • Consultant:

    Stuart Lewis

IT Service Assurance Analyst urgently required by market leading housing association, with offices around the country.

This is a brand-new team being built from scratch, with this vacancy being one of the first two hires within the team. AMAZING CAREER POTENTIAL & PROGRESSION!

  • Salary - Up to £38,000 (experience dependent).
  • Location - Lancashire HQ (Hybrid Working - Two days on-site every week).


Job Role & Responsibilities:

  • Helping build service design.
  • Shape & build support model for new solutions/technology.
  • Managing & leading service reviews.
  • Focus on Governance & IT Operations!
  • Third Party Contracts & Processes.

Experience Required:

  • Proven experience of onboarding new services including Service Design/Transition co-ordination.
  • Proven ability to work methodically, follow agreed procedures and accurately record data and information.
  • Familiar with project management approaches, tools, and phases of project lifecycle.
  • Experience of working to tight deadlines with attention to detail and accuracy.
  • Excellent oral and written communications.
  • Excellent knowledge of Microsoft suite of products.
  • Experience of working in an ITIL compliant environment.

Desirable Experience:

  • ITIL or Prince Foundation qualification (or equivalent).
  • Educated to degree level in an IT/IM related discipline (or equivalent).

If you are an IT Service Assurance Analyst, wanting to be an integral part of an industry-leading organisation, offering great progression potential across the team and wider portfolio, then simply apply or contact Stuart Lewis at iO Associates for further information.

s.lewis @