£40000 - £47000 per annum
IT Support Analyst (Clinical/Healthcare)
£45,000 - £47,000
Are you an IT Support Analyst with excellent customer facing experience as well as resolving technical issues within the Healthcare sector ?
iO Associates are looking for an IT Support Administrator to join a successful global Clinical Healthcare provider to resolve customer requests that are initiated through multiple support channels, including: telephone and online support request submissions.
You will be responsible for providing remote systems support and maintenance for mission-critical Imaging and Workflow systems that are deployed at customer facilities around the world.
- Experience troubleshooting/resolving technical issues including complex hardware and software problems involving multiple technologies.
- Healthcare industry experience
- Strong customer service skills and ability to interact effectively with different audiences, including Information Technology Analysts and clinical staff.
- At least 2 years of experience in a software technical support environment.
- Knowledge of Healthcare Systems (PACS/RIS) is desirable.
If this sounds like yourself please apply now, alternatively contact Jennifer on 07958441684