Programme Delivery Director (Club Exec) - Bristol

  • Location


  • Sector:

    Product, Project & Executive

  • Job type:


  • Salary:

    £80000 - £100000 per annum + 30% OTE + benefits

  • Contact:

    Kristina Filipovic

  • Contact email:

  • Job ref:


  • Startdate:


  • Consultant:

    Kristina Filipovic

Programme Delivery Director (Club Exec)

Salary £80,000 - £100,000 (Plus 30%OTE)

iO have exclusively partnered with digital services consultancy who is embarking on the next exciting stage of growth as a user-centred digital services. As part of that growth, our cliint has formed Clubs that focus on sectors within the UK public services market.

Our client is growing rapidly and so are the range of customers and types of engagements that they take on. As a Club Exec, you will be accountable for a group of customers - and from time to time, as our client grows and rebalances the Clubs, these customers may change.
Club Execs will work closely with each other to ensure an efficient distribution of accounts is maintained, along with advising the Chapter Leads, principals, leads and other key stakeholders on improvements to the distribution of effort.

Looking for adventurous, self-motivated facilitators and results-driven individuals who will help to bind the Clubs together as we grow and specialise across sectors, customers, and regions.

The Role of Club Exec

You will engage with customers at the C-level to help grow client accounts, while ensuring that the Club's teams are happily engaged and delivering according to the outcomes agreed with our client's customers.

Club Execs are true servant leaders, able to juggle the finer details of complex and demanding customer engagements, while still being able to offer support and engage with a diverse range of colleagues and customers, from Team Leads to customer executive-level stakeholders, from Chapter Leads to the CEO. Club Execs form the glue that binds the Clubs into an efficient unit.

You will be comfortable handling details of processes across multiple projects and customer accounts. Some of the day-to-day activities will include project scoping, kicking off recruitment, following progress in projects, handling escalations from teams or customers, producing detailed reports, attending show and tells, and running regular sessions to improve processes and interactions.

Main Responsibilities:

You will be accountable for 3-6 clients each, with projects ranging from small Discoveries or strategic engagements to multi-year, multi-team engagements totalling a revenue circa £5-£7million. Leading 50-70 indirect reports; they will own specific metrics for the club, including revenue, margin (Club and Teams) and utilisation. Although there will be KPIs, none of these will be achieved without teamwork and a sense of common purpose: realising the potential of our staff, our customers, and their employees and UK citizens.


Initially, report directly to the CEO. As the role grows, this will change.
You will remain focused on the outcomes of the Clubs while helping to shape the long-term operational structure.

Role Requirements:

  • Agile project delivery
  • Product-driven development
  • Experience taking projects through the GDS Service Standards phases
  • UK Government sector - Defence, intelligence, health, central
  • Working on SC or DV cleared projects would be beneficial
  • Digital portfolio management

SC Clearance:

Our client works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our government customers. Due to this restriction, we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously

In return our client can offer very competitive salary including

  • 25 days paid holiday, plus bank holidays
  • BUPA medical insurance
  • Workplace Pension
  • Group Life Assurance
  • Cycle scheme
  • Other benefits
  • Flexible working
  • Work on exciting projects - make a difference
  • Empowered to make decisions
  • Encouraged to fail fast and learn quickly

Keen. This is exclusive role with iO Associates. Please contact me ASAP for further info