1st / 2nd Line Support Engineer
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Location
Birmingham
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Sector:
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Job type:
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Salary:
£17 - £18 per hour
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Contact:
Ellis Phillip
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Contact email:
e.phillip@ioassociates.co.uk
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Job ref:
BBBH69867_1638965274
1st / 2nd Line Support Role - Immediate Start - Birmingham
I'm reaching out today as I have a fantastic new opportunity that has come up with one of our clients. The role itself will be working fully remotely and pays a rate of £18 P/H.
In this new role you will be a vital member of the infrastructure team providing 1st and 2nd Line support. In this role there will be a focus on going through a backlog of support tickets so you will need prior experience doing this.
This is an urgent position so ideally you will be immediately available to start a new role. This role will also be working on site so you will have to be able to get to Birmingham City Centre.
The key requirements for this role are:
- 1st / 2nd Line support experience
- Experience working through support tickets
- Strong communication and customer service skills
- Willingness to learn and hit the ground running.
If you are interested in this position, please apply by sending across a copy of your up to date CV or if you would like more information regarding the role don't hesitate to get in touch.
1st / 2nd Line Support Role - Immediate Start - Birmingham