Data Analyst (Customer Experience)
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Location
Swindon
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Sector:
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Job type:
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Salary:
Negotiable
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Contact:
Katelin Lovell
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Contact email:
k.lovell@ioassociates.co.uk
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Job ref:
12343_1591806526
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Duration:
6 Months
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Startdate:
ASAP
Type: Contract
Length: 6 months
Location: Swindon
Data Analyst (Customer Experience)
Analyst required urgently for a 6 month contract position to start as soon as Monday (15th June) with a worldwide company at the forefront of innovation in their industry. This company truly cares about it's consumers and is therefore looking to bring on a talented analyst who can take data from multiple sources and turn it into a clear and easy to understand story for key stakeholders to make immediate changes to the customer service system, and future changes to the product itself.
Skill set required:
-Strong Excel experience
-SQL
-Python, R
-Experience with customer data insights
-Ideally survey tool experience
I'm looking to speak with people who can look at data from multiple sources and analyse it - and not just in the technical sense.
If you're someone who can look at the results and dig into the "why" and "how" the data says what it says - you're perfect for this role.
Interpersonal and communication skills are a must as well. You should feel comfortable with speaking with stakeholders in the company and asking them questions like: "What do you want from the data?" "What should I be looking for".
An understanding between the key non-technical people in the business and yourself is essential to the success of this role.
Interviews will be this Thursday and Friday so please apply ASAP.
Email me on k . lovell @ ioassociates . co . uk with any questions.