Tech & Digital

Dynamics 365 CRM - Solutions Architect

Dynamics 365 Technical Architect

Are you experienced in Providing technical solutions within Dynamics 365?

Do you have Architecture and design experience?

The role:
You will play a critical role in designing, developing, and implementing complex CRM/Sales solutions based on the Microsoft Dynamics 365 platform.
You will need great people skills to understand client's requirements, architecting scalable solutions to a global user base, and provide technical leadership throughout the implementation lifecycle.

Skills required:

  • Design and architect end-to-end Dynamics 365 solutions
  • Lead technical discussions with stakeholders, including business analysts, developers, and project managers.
  • Define project scope, timelines, and deliverables.
  • Develop high-level and detailed technical design documentation, including data models, architecture diagrams, and system integrations.
  • Provide guidance and mentorship to development teams, ensuring adherence to coding standards, performance optimisation, and best practices.
  • Collaborate with cross-functional teams to integrate CRM solutions with other business applications and platforms.
  • Stay up-to-date with the latest Microsoft Dynamics 365 updates, features, and enhancements, and recommend innovative solutions.
  • Act as a subject matter expert on Dynamics 365 CRM, providing technical guidance and support to internal teams.
  • Design, develop, and implement scalable and efficient solutions using C#, Azure Functions, and Azure Service Bus.
  • Continuously evaluate and improve CRM implementation methodologies, tools, and processes to streamline project delivery and enhance customer satisfaction.


  • 4 years experience as a Technical or Solution Architect, focusing on Dynamics 365 CRM implementations.
  • 4 years experience designing and developing solutions using Azure Functions and Azure Service Bus.
  • Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities.
  • Extensive experience with CRM architecture design, including solution design, data modelling, and system integration patterns.
  • Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate,) and Azure services is highly desirable.
  • Strong understanding of Azure cloud services and architecture.
  • Experience with messaging patterns and enterprise integration using Azure Service Bus.
  • Experience with serverless computing and event-driven architectures.
  • Proficiency in designing and implementing RESTful APIs.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and internal stakeholders at all levels.
  • Strong analytical and problem-solving skills, with a keen attention to detail and ability to prioritise tasks in a fast-paced environment.
  • Experience working in an Agile development environment is preferred.


  • Flexible working
  • Competitive Salary
  • Gym
  • Discounts
  • Cycle to work scheme

You must have the following visas/Right to work to be eligible for this position:
British Citizen, ILR, Dependant Visa, Pre-settled status etc.

You must be UK-based to apply for this role.

*If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirement.

Apply today!