Tech & Digital

Head of Operations (US)

  • Location

    New York

  • Sector:

    BI, Analytics & Data Science

  • Job type:


  • Salary:

    Up to £0.00 per annum

  • Contact:

    Gavree Sandhu

  • Contact email:

  • Job ref:


Position: Head of Operations

Location: REMOTE (U.S.-based, with flexible hours for cross-team collaboration)

About Us: Our client is a trailblazer in the insurance industry, connecting specialty underwriters with risk capital providers through cutting-edge data technology. Operating in over 20 countries with a diverse portfolio of 250 products, they have earned an AM Best A- (Excellent) rating. Join and be part of a dynamic team that's redefining risk exchange.

Role Overview: As the Head of Operations for the US and Canada, you will be pivotal in managing data onboarding, premium, and cash management for our specialty underwriters. Reporting to the Global Head of Service Delivery, you will collaborate closely with various teams, ensuring data quality and compliance.

Key Responsibilities:

Strategic Leadership: Provide strategic direction and oversight to the operations team, aligning operational goals with the company's vision and objectives.

Work Allocation & Management: Prioritize and manage operations tasks, recruit and develop Operations Managers, and support strategic processes and projects.

Data Expertise: Serve as the subject matter expert for complex data requirements, ensuring data integrity and compliance.

Member Onboarding: Manage due diligence, onboarding procedures, and reconcile financial transactions for new and expanding members.

Operations Management: Oversee operational procedures, ensure KPI compliance, and foster continuous improvement.

What's On Offer:

Work-Life Balance: Flexible time off to prioritize your health and well-being.

Health & Wellness: Comprehensive health, dental, and other benefits.

Remote Flexibility: Work from anywhere in the U.S. with opportunities for occasional travel.

Professional Growth: Engage in a fast-paced environment with significant operational changes and growth opportunities.


  • Bachelor's degree (or equivalent).
  • Insurance qualifications.
  • 5+ years of experience in property & casualty insurance, preferably in the specialty market.
  • Proven experience in managing MGA operations.
  • In-depth, hands-on experience with Bordereaux management and processing.
  • Strong technical skills, including proficiency in Microsoft Office and data management tools.
  • Excellent communication, time management, and problem-solving skills.
  • Ability to work independently and as part of a team.

For more information, please get in touch on:
📞 me on - 0748 888 9347
📩 me @ -