IT Support Analyst (Healthcare)- Remote - £40,000
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Location
England
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Sector:
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Job type:
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Salary:
Up to £40000.00 per annum
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Contact:
James Cole
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Contact email:
j.cole@ioassociates.co.uk
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Job ref:
BBBH78726_1653573482
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Startdate:
ASAP
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Consultant:
James Cole
IT Support Analyst (Clinical/Healthcare)
London
£35,000 - £40,000
Are you an IT Support Analyst with excellent customer facing experience as well as resolving technical issues within the Healthcare sector ?
iO Associates are looking for an IT Support Administrator to join a successful global Clinical Healthcare provider to resolve customer requests that are initiated through multiple support channels, including: telephone and online support request submissions.
You will be responsible for providing remote systems support and maintenance for mission-critical Imaging and Workflow systems that are deployed at customer facilities around the world.
Requirements:
- Experience troubleshooting/resolving technical issues including complex hardware and software problems involving multiple technologies.
- Healthcare industry experience
- Strong customer service skills and ability to interact effectively with different audiences, including Information Technology Analysts and clinical staff.
- At least 2 years of experience in a software technical support environment.
- Knowledge of Healthcare Systems (PACS/RIS) is desirable.
If this sounds like yourself please apply now, alternatively contact Jennifer on 07958441684