Senior IT Service Desk Engineer
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Location
Dublin
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Sector:
Cloud, Infrastructure & Support, Information & Cyber Security, Internet of Things
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Job type:
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Salary:
Up to £45000 per annum
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Contact:
Shivani Bhardwaj
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Contact email:
s.bhardwaj@ioassociates.co.uk
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Job ref:
BBBH134572_1712927597
Senior IT Service Desk Engineer
Up to £45k per year
Dublin - Hybrid
A Dublin-based IT solutions company specializing in Cyber-Security and Cloud Services is seeking a Senior IT Service Desk Engineer to fulfil IT support requirements. The company offers top-notch IT services to small and medium-sized businesses, focusing on great technical support and customer service.
This is a PERMANENT role where you'll work in an MS365 environment, supporting clients and collaborating with our Service Delivery team.
Responsibilities
- Prioritize customer tickets based on established criteria.
- Record all support requests, incidents, and resolutions systematically.
- Address intricate technical problems effectively.
Skills/Qualifications Required
- 2+ years in MSP environment.
- Focus on Microsoft 365 & Azure.
- Skills in MS365, Windows server, GPO/AD, firewall, and Azure cloud.
- Relevant certifications like Network+, Security+, AZ-104, CCNA, and MS 365.
If you're keen on improving your skills in public cloud platforms, this opportunity is perfect for you. You can contact me at +3531800100028.
P.S: Company cannot provide visa sponsorship, so only candidates residing in Ireland and with the existing right to work will be considered for the role
