Senior IT Service Desk Engineer

Senior IT Service Desk Engineer

Up to £45k per year

Dublin - Hybrid

A Dublin-based IT solutions company specializing in Cyber-Security and Cloud Services is seeking a Senior IT Service Desk Engineer to fulfil IT support requirements. The company offers top-notch IT services to small and medium-sized businesses, focusing on great technical support and customer service.

This is a PERMANENT role where you'll work in an MS365 environment, supporting clients and collaborating with our Service Delivery team.


  • Prioritize customer tickets based on established criteria.
  • Record all support requests, incidents, and resolutions systematically.
  • Address intricate technical problems effectively.

Skills/Qualifications Required

  • 2+ years in MSP environment.
  • Focus on Microsoft 365 & Azure.
  • Skills in MS365, Windows server, GPO/AD, firewall, and Azure cloud.
  • Relevant certifications like Network+, Security+, AZ-104, CCNA, and MS 365.

If you're keen on improving your skills in public cloud platforms, this opportunity is perfect for you. You can contact me at +3531800100028.

P.S: Company cannot provide visa sponsorship, so only candidates residing in Ireland and with the existing right to work will be considered for the role