Data Analyst

Data Analyst

Permanent | £50,000 – £60,000 | Macclesfield (office-based with travel)

Our client is seeking a Data Analyst to own MI and core data analysis for a major public sector programme. This role goes beyond reporting, using data to directly influence service delivery, system improvement and future-state design.

You’ll work with complex system and ITSM data, translating insights into clear, actionable outputs for a wide range of stakeholders.

Key Responsibilities

• Own and deliver MI and core data analysis for a large-scale programme

• Gather, analyse and present data to technical and non-technical stakeholders

• Analyse current system performance and support future improvements

• Extract and interpret data from ITSM tools (primarily ServiceNow)

• Produce reporting and insights using Excel, PowerPoint and Power BI

• Support automation and reporting improvements

• Build and maintain AWS/Azure consumption and cost forecasts

• Work collaboratively with internal teams and external stakeholders

Skills & Experience

• Strong data analysis, manipulation and presentation experience

• Advanced Excel skills, including Power Query

• SQL for data extraction and analysis

• Power BI experience or a clear desire to develop it

• Experience with ServiceNow or ITSM tools (desirable)

• Automation or scripting exposure beneficial

• Exposure to AWS/Azure cost or consumption forecasting advantageous

• SC cleared or eligible for SC clearance

• Strong stakeholder management and communication skills

A great opportunity for a data analyst to play a key role in a high-impact public sector programme, with scope to influence delivery and data maturity across the wider organisation.