IT Engineer

IT Engineer (Infrastructure & Support)

📍 UK | 🕒 Full-time

About the Role

We’re partnering with a fast-growing, innovative technology business operating across software, hardware, and advanced engineering. With international teams and ongoing expansion, they’re looking for an IT Engineer to support and develop their UK IT environment.

This is a hands-on role combining user support with infrastructure ownership, ideal for someone who enjoys working across systems, networks, and cloud platforms in a growing organisation.

Key Responsibilities

• Provide 1st/2nd line support for UK and international users
• Manage Windows & macOS devices, user accounts, and onboarding/offboarding
• Maintain IT infrastructure (Windows Server, virtualisation, storage)
• Support Microsoft 365 (Exchange, Teams, SharePoint, Azure AD)
• Monitor and improve network performance (LAN/WAN/Wi-Fi/VPN)
• Support backups and disaster recovery processes
• Assist with cybersecurity controls, patching, and compliance
• Contribute to IT projects, upgrades, and global initiatives

Requirements

• 3+ years in IT support, infrastructure, or systems administration
• Strong experience with Windows (server + desktop) and macOS
• Knowledge of networking (switching, routing, wireless)
• Experience with Microsoft 365 administration
• Hands-on troubleshooting skills and customer-focused approach

Nice to have:

• VMware, Veeam, or Intune experience
• Exposure to cybersecurity best practices
• Certifications (Microsoft, ITIL, etc.)