Cyber Security Engineer - Cambridge

Cyber Support Engineer - Cambridge Office

Without question, our client is the leading name in cyber security in the UK and abroad. This is where any graduate with/without practical experience and a degree in computer science or engineering plus a burning passion for all things cyber security earns their spurs. You must be prepared to be on-site & in the Cambridge office majority of the working week.

You will be in the front-line of support, responding to and reporting on critical customer events. You will interact directly with both customers and the software development team.

Key Duties & Responsibilities of the role:

  • Responding to requests for support raised by internal and external clients
  • Explaining features of the company software and helping customers to get the most out of the platform
  • Ensuring customers' deployments are running smoothly and efficiently
  • Liaising between the development team and customers when issues arise

For this role you need to be tenacious, driven and have the following skill set:

  • Proven ability to work with data and analytical tools
  • Excellent interpersonal/communication skills, both verbal and written
  • An understanding of general networking and cyber security technologies is desirable but not essential
  • Experience of support and incident response procedures and practices is an advantage