Deskside Support Analyst

Deskside Support Analyst
Bristol – onsite
Up to £34,000 per annum

A Deskside Support Analyst analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability, and continuous improvement.

As a Deskside Support Analyst, you will provide end-user technical support, resolving hardware, software, and connectivity issues while installing, configuring, and maintaining IT systems and applications. Troubleshot and escalated complex incidents as required, ensured compliance with IT security policies.

Required Skills:

• Experience in a deskside support role.
• Strong knowledge of Windows and Mac operating systems
• Experience with hardware troubleshooting, device setup, and basic network connectivity issues.
• Knowledge of Active Directory, SCCM.
• Familiarity with ITIL framework

You’ll be joining a team that values clarity, collaboration, and high-quality service delivery, supporting a large and diverse user community with opportunities to further develop technical capability.

*P. S: Company cannot provide visa sponsorship, so only candidates residing in UK and with the existing right to work will be considered for the role.