NPPV2/3 Command & Control Business Analyst

Business Analyst / Business Designer

Location: London (3-4 days per week on site)
Contract Length: Initial 6 months (strong likelihood of extension up to 18 months)
Start Date: Immediate (subject to vetting and client approval)
Security Clearance: NPPV2 or NPPV3 Essential (SC Desirable)

Rate: 400-500 (Outside IR35)

Role Overview

We are seeking an experienced Business Analyst / Business Designer to support a Command & Control programme, working closely with and reporting into the Data & Design Lead.

This role sits at the heart of a high-profile operational policing programme and requires an individual who is highly detail-oriented, methodical, and comfortable working within complex, regulated environments.

Key Responsibilities

• Elicit, analyse, and document detailed business and user requirements across Command & Control operations
• Support service and business design activities, ensuring solutions are user-centred, operationally effective, and data-informed
• Work closely with the Data & Design Lead to align business needs with data, process, and design outputs
• Produce high-quality artefacts including:
  • Business requirements documents (BRDs)
  • Process maps and workflows (AS-IS / TO-BE)
  • User journeys and service blueprints
  • Functional and non-functional requirements
• Engage with a wide range of operational and technical stakeholders, translating complex requirements into clear, actionable outputs
• Ensure traceability between requirements, design decisions, and delivery outcomes
• Operate effectively within governance, assurance, and change control frameworks typical of policing and public sector environments

Required Skills & Experience

• Proven experience as a Business Analyst and/or Business Designer on complex transformation programmes
• Strong attention to detail and ability to work with large volumes of information accurately
• Experience working in public sector, policing, emergency services, or similarly regulated environments (highly desirable)
• Strong stakeholder management skills, including engagement with senior and operational users
• Experience working closely with data, design, and delivery teams
• Excellent documentation and communication skill