London
Salesforce Service Cloud Voice Consultant
Posted on Thursday, 26th February 2026
IT
London
Negotiable
Permanent
Salesforce Service Cloud Voice Consultant
Location – (London)
Role Overview
We are seeking a Salesforce Consultant with hands-on experience in Service Cloud Voice to work with clients to design and implement contact centre solutions using Salesforce, Amazon Connect, and Agentforce, helping them improve how they engage with their customers.
Key Responsibilities
- Designing and delivering Service Cloud Voice solutions
- Configuring and customising Salesforce Service Cloud Voice
- Supporting go-lives and post-implementation improvements
Core Requirements
- 5+ years’ experience with Salesforce Service Cloud or contact centre platforms
- Practical experience with Service Cloud Voice and ideally Amazon Connect or similar telephony platforms
- Strong understanding of contact center operations.
- Experience with telephony, CTI, or AWS tools is beneficial
Ready to make a difference?
Apply now and help non-profits achieve their goals through cutting-edge Salesforce solutions!
