User Researcher

User Researcher – Active SC Clearance Required
Start Date: 5th May
Rate: £375 per day (Inside IR35)
FTC Option: £60,000-£65,000 pro rata
Duration: Initial engagement through to mid-August
Location: Hybrid (London or 1-3 days onsite for those based outside London)

We’re supporting a well-established digital consultancy known for delivering impactful, user-centred solutions across the UK public sector. Their teams work closely with government departments to design and improve critical services used at national scale, with a strong focus on accessibility, inclusivity, and meaningful outcomes.

You’ll be joining a high-profile public sector programme, contributing to the design and improvement of services that directly affect citizens. This is a fast-paced, collaborative environment where user research plays a key role in shaping service direction and influencing senior stakeholders.

The role requires an experienced User Researcher who can take ownership of research activities end-to-end, working closely with multidisciplinary teams to ensure user needs are fully understood and embedded into delivery.

Key experience required:

• Experienced user researcher who can own the development and delivery of user-centred research plans

• Well versed in research methods and questioning techniques that avoid bias and promote accessibility

• Ability to thoroughly analyse data collected through research and translate this into tangible user needs and personas

• Confident influencing stakeholders through clear, evidence-based research insights

• Comfortable pushing the boundaries of research to include edge cases and underrepresented user groups

This role requires active SC clearance and availability to start on the 5th of May.