Field Service Engineer

Job Title: Field Engineer - In-Vitro Diagnostics

Salary: upto £50,000/pa

Location: Travel involved (Around UK, Europe, and some parts of USA)

Role Overview:

IO Associates is looking for a Field Service Engineer for a company who are revolutionizing healthcare by providing affordable, real-time nucleic acid amplification systems for rapid genetic stratification markers. Their mission is to enable rapid access to molecular diagnostics worldwide, ultimately changing lives through advanced healthcare solutions.

Required Experience/Qualifications:

• Minimum 5 years of experience in a field engineer or service technician role.
• Relevant qualifications supporting the position offered.

Key Responsibilities:

• Troubleshoot medical devices both on-site and remotely, utilizing specialized software and tools.
• Diagnose hardware and software issues, initiating corrective events to meet customer and company expectations.
• Commission and decommission medical devices within healthcare institutions.
• Conduct subsystem-level fault finding based on technical documentation and electronic diagrams.

Skills & Competencies:

• Personable with a solution-focused can-do attitude.
• Proficient in troubleshooting technical issues in person or over the phone.
• Experience in handling ESD sensitive subsystems and reading engineering drawings.
• Experience with IT technologies such as Bluetooth, BLE, IP networks, etc.

Why to apply:

• They offer competitive Salary, 37.5 hours per week, with flexibility for healthcare service support, private healthcare, death in service benefit, Group Income Protection, Share-Option Scheme, 25 days' holiday plus 8 statutory bank holidays, discretionary bonus, and Group Personal Pension scheme. Join in making a difference in healthcare with cutting-edge molecular diagnostics technology.

Please apply now or send me the updated cv at