Tech & Digital

2nd Line Support Engineer

  • Location


  • Sector:

    Cloud, Infrastructure & Support

  • Job type:


  • Salary:

    £25000 - £40000 per annum + excellent benefits

  • Contact:

    Ciara Fitzgerald

  • Contact email:

  • Job ref:

    2nd Line_1596189558

  • Startdate:


iO Associates are working with an industry-leading company who are on the lookout for a 2nd Line Support Engineer in their Bristol office to help them in their continued growth. They provide technology services to household names in th UK and internationally.

This company is well-known for its innovative approach to technology, and it top quality training and development. This Infrastructure Support Engineer will have the opportunity to learn AWS and SD-WAN among others. They are able to interview and onboard remotely.

Role: 2nd Line Support Engineer

Location: Bristol

Salary: £25,000 - £40,000 + excellent benefits

This role will be working on 2nd line infrastructure, rather than end user, issues. Sitting in the infrastructure team, this role is a great opportunity for progression into an Infrastructure Engineer role.

Responsibilities of this role include:

  • Daily checks on customer systems
  • Liaising with developmet and consultant teams on issues
  • Liaising with 3rd part vendors
  • Log file analysis and fault investigation

This role will involve working with:

  • Active Directory
  • Group Policy
  • Windows servers
  • Dell storage
  • VMWare
  • Basic networking

If you would like to hear more about this opportunity, and benefits, please apply here and I will be in touch swiftly.

Alternatively, email c.fitzgerald @ or contact Ciara FitzGerald on LinkedIn.