CRM Manager

CRM Manager

Location: London - 1 day a week onsite

Salary: £55,000 plus flexi-hours, work from home, equity scheme and much more

Are you looking to be part of a company where you will have the opportunity to influence the growth and success of the business?

Are you looking for a role with unlimited progression, the chance to move into a Head of position?

If so then this opportunity may be for you

The company are an international group of experts developing a new wave of health, wellbeing and recreational brands fit for generations to come. With a portfolio of exciting, growing brands each with unique customer value and identities, they are helping shape the next phase of growth in the regulated global cannabinoid sector.

The mission is to revolutionise the industry by prioritising quality, innovation, and customer satisfaction across our portfolio of brands

They are looking for a hands-on and experienced Customer Relationship Marketing Manager to lead CRM related revenue growth and ensure the success of our DTC businesses across the brand portfolio. This role involves managing all aspects of Customer Relationship Management, overseeing the implementation of effective strategies and tactics, and optimising performance to achieve and surpass key performance indicator

The company are a very supportive close-knit team that offer excellent career development opportunities and a people centric approach, they also strongly promote training and development, whether that's in the way of training courses, certifications, or just one-on-one sessions.

The goal for this role is for you to grow a team and progress into a Head of position within the next 12 - 18 months

What they are looking for:

• Proven experience in Customer Relationship Marketing
• Strong operational knowledge and experience of CRM platforms, particularly Klaviyo, Shopify and associated analytics tools
• Excellent understanding of loyalty and retention marketing best practices and their application across multiple brands
• Strong analytical skills and proficiency in generating and interpreting performance reports

Beyond the invaluable experience and career growth, you'll have the chance to share in the financial rewards stemming from the growth and potential sale of the businesses within our portfolio

Interested to hear more? I would be more than happy to discuss the role in more details, along with any other opportunities you may be open to!

Please get in touch on 0117 332 8100 or email me on r.long @ ioassociates.co.uk