Tech & Digital

Customer Service Representative

  • Location

    England

  • Sector:

    Tech & Digital

  • Job type:

    Permanent

  • Salary:

    £25000 - £30000 per annum

  • Contact:

    Georgia Thompson

  • Contact email:

    g.thompson@ioassociates.co.uk

  • Job ref:

    BBBH135105_1714724356

I am looking for a highly motivated Telecommunications Operations Specialist to join my client's team on a permanent, remote basis. This role offers a unique opportunity for individuals with experience in the telecom industry to take on a range of responsibilities, including operational management, client onboarding, and business development.

You will:

  • Oversee day-to-day operations of our telecommunications systems, with a focus on VoIP technology and industry best practices.
  • Collaborate with team members to ensure smooth operations and provide guidance as needed.
  • Drive business growth by finding new clients, onboarding new clients, and maintaining relationships with existing clients.
  • Handle administrative tasks, including quoting, reporting, and other ad hoc duties as required.

To excel in this role, it would be ideal if you had Gamma or Telco experience and you will have:

  • Experience in the telecom industry, with a strong understanding of VoIP technology and industry trends.
  • Operational mindset with the ability to manage multiple tasks and projects simultaneously.
  • Self-motivated and driven to succeed, with a desire to take ownership of projects and drive business growth.
  • Strong communication skills, with the ability to engage in both technical discussions and client-facing interactions.
  • Comfortable working in a small team environment with opportunities for growth and development.

This role offers the opportunity to shape the future of my clients telecommunications business and make a significant impact on company's growth with a real opportunity to grow and develop professionally. My client offers a range of benefits including competitive bonus opportunties.