IT Support Analyst

1st / 2nd Line Support Analyst | Bristol | Financial Services | Up to £30,000

Are you looking to join a well-established and exciting company?

Do you have experience in an IT support role?

Any experience with SCCM would be a bonus!

My client is a very progressive Financial Services company who have experienced consistent growth and success since their very first days. The organisation is full of both finance and technical experts, giving a diverse, fun, and welcoming culture that benefits everyone!

Your role as Support Analyst would involve supporting the service desk function and being point of contact for 1st and 2nd line tasks, if you have experience with SCCM you would also be utilising this experience and gain more exposure to plenty of new tech. The role would involve remote support, hardware builds, investigating and troubleshooting issues through to resolution, patching, backups and general IT administration.

This is an excellent opportunity to further your career with a renowned and exponentially growing company with a great reputation. They offer brilliant employee benefits, and a fantastic office environment in Bristol (although this would be working remotely for the foreseeable future, with scope for partial remote post lockdown).

Key requirements:

• Excellent communication skills
• Experience working in an IT support capacity
• Interest in technology

Key responsibilities:

• 1st and 2nd line support
• SCCM (bonus)
• Configuring new IT equipment
• Hardware builds
• Trend Analysis
• Executing administrative tasks

If this seems of interest to you - or you know of someone who might be suitable - get in touch!

t.borek @ioassociates.co.uk

0117 332 8100