IT Support Analyst
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Location
East Sussex
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Sector:
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Job type:
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Salary:
Up to £25000 per annum
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Contact:
Jon Pritchard
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Contact email:
j.pritchard@ioassociates.co.uk
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Job ref:
3006IS_1625062106
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Startdate:
July
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Consultant:
Jon Pritchard
IT Support Analyst
Would you be interested in an IT Support role for a growing and transforming business? The position is key in order to help provide a better customer service as the business continues to have a very healthy pipeline of work. Strong technical knowledge, a confident phone manner and demonstrable industry skills are key.
Responsibilities will include:
- Resolving technical problems
- Supporting 2nd Line in order to ensure all client queries are dealt with efficiently
- Keeping up to date with the latest technologies and suggesting improvements to service where applicable
- Routing calls to available specialists in more complex and difficult cases
Essential criteria:
- Strong knowledge of Microsoft products
- Experience in a customer-facing role
- Degree educated
- An enthusiasm for IT
- Adaptable approach and a good ability to prioritise
The client is keen to get the prospective IT Support Analyst appointed as soon as they are available. Salary is negotiable (DoE) and interviews are being arranged at short notice. Continued career progression is very much encouraged.
Are you ready to take the next step in your career at a forward thinking and dynamic business? If you are ready to join a company with exciting future prospects, please do not hesitate to get in touch.
Alternatively, do you know anyone within your network who might be keen?
IT Support Analyst
