Second Line Support Analyst

Role: 2nd line support Analyst

Permanent

Location: Bristol (in the office)

Salary: £30,000

The role will involve,

• Supporting clients via the support system.
• Helping with training and progression of more junior members of staff.
• Ensuring the ticketing process is followed.
• Managing new workstation builds and user setups.

Essential experienced needed,

• 2-3 years' experience working within 1st/2nd line support.
• Experience working with MSP's.
• Office 365 administration and troubleshooting.
• Network and Firewall knowledge and troubleshooting.

Benefits include,

• Supportive environment and team, encouraging progression and growth.
• Generous Holiday allowance.
• Annual Christmas Skiing holiday.
• Your Birthday off every year.
• Fantastic career progression and development opportunities.

If this could potentially be of interest, please get in touch. I would love to tell you more.