Tech & Digital

Senior User Researcher

  • Location


  • Sector:

    Tech & Digital

  • Job type:


  • Salary:

    £625 - £630 per day

  • Contact:

    Oliver Gerrard-Longworth

  • Contact email:

  • Job ref:


  • Duration:


  • Startdate:


Senior User Researcher - £625 Per Day - Remote/Exeter - 6-Month Contract - INSIDE IR35


Fancy a new challenge to kick off the new year? Have you got experience working with the UK government on projects that create positive change for people across the country? Looking for an opportunity to build your leadership skills? We're excited to offer the opportunity for you to do all the above and more as a Senior User Researcher with our client. The details of the role are as follows:

Role Responsibilities

  • Plan and carry out User Research activities, using appropriate UCD methodologies (qualitative and quantitative), to help teams get a deeper understanding of the people using our services.
  • Analyse and synthesise user research, using UCD techniques, to draw out evidence-led findings and show the relevance.
  • Present insights and the relevance of findings to stakeholders/teams to help align and inform decision-making and actions.
  • Think strategically to understand business and user problems and how research impacts these.
  • Be an active and key member of the User Centred Design practice to help embed and grow a user-centred culture across the organisation.
  • Champion user-centred and agile practices, working with colleagues to plan and carry out continuous user research in a multidisc
  • Coach a junior member of the team in the required skills to allow them to operate at a senior level without supervision

Essential Skills

  1. Research skills. You understand and have experience of a range of User Centred Design User Research methods, both qualitative and quantitative. You know when to use those methods and how to apply them correctly. You know how to involve your team in research activities.
  2. Strategic insight. You champion the user problem that the team is trying to solve. You can align user research activities to inform decision making and action.
  3. Analysis and synthesis. You understand how to apply User Centred Design research techniques for the analysis of data and synthesis of findings (i.e. user journeys, affinity mapping). You know how to involve your team in UX analysis and synthesis to build a shared understanding. You can present clear findings that colleagues can understand and use.
  4. User-centred and agile practices. You understand and have experience of a range of user centred design practices. You know how to work with colleagues to plan and do iterative user research in a multidisciplinary team.
  5. Inclusive research. You advocate for the user and can use appropriate methodologies to engage a range of users. You understand the diversity of users and the need to make services usable, useful and accessible for everyone.
  6. Technical understanding. You have strong knowledge of the technologies used to build and operate digital services. You understand the different technical roles in a digital team.

The role requires SC Clearance so if you hold ACTIVE SC CLEARANCE that will work to your advantage. If you don't have it, it can be obtained once you've been successful in the interview process, assuming you're clearable.

If this opportunity looks to be of interest to you, please apply or get in touch with me directly by sending a CV to o.gerrard-