Tech & Digital

Service Desk Manager

  • Location

    London

  • Sector:

    Cloud, Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    Up to £55000 per annum

  • Contact:

    Jon Pritchard

  • Contact email:

    j.pritchard@ioassociates.co.uk

  • Job ref:

    1401SDL_1611069092

  • Startdate:

    February

  • Consultant:

    Jon Pritchard

Service Desk Manager

Technical astute Service Desk professional wanted by leading financial institute who have a growing global presence. The company is looking to diversify and is therefore keen to add a technically astute, flexible thinker to their workforce.

Key responsibilities:
  • Driving technology upgrades
  • Establishing security standards
  • Consulting senior management on roadmap and directives
  • Resolving Service Desk problems and acting as point of escalation
  • Integrating software updates when necessary
Essential criteria:
  • Strong financial sector background
  • Highly personable with excellent all round communication skills
  • Strong man management skills
  • Solid project experience
  • Previous experience engaging with stakeholders / senior management
  • Strong knowledge of Windows products
  • Flexible and adaptable approach
  • Previous experience of ServiceNow Platform
  • ITIL certified
The business is looking to get someone in place as soon as they are available, with interviews will be arranged at
short notice. Salary is negotiable DoE. Continuous career development is very much encouraged.
Are you ready to take the next step in your career at a business going through an exciting period of change? If you are ready to join a company with exciting future prospects, please do not hesitate to get in touch. Apply online or contact Jonathon Pritchard at .
Alternatively, do you know anyone within your network who might be keen?

Service Desk Manager