£30000 - £40000 per annum + Great Benefits
iO Associates are looking to recruit a Technical Support Consultant. This role is a Senior technical engineering support role with ideal candidates having a background in Infrastructure or Networking.
The successful candidate will be the go too for all technical support escalations related to their area and be responsible for delivering and maintaining a support plan to protect and maintain service performance.
Role: Technical Support Engineer
Salary: £30,000 - £40,000 + Fantastic Benefits (including Free Parking!)
Location: Bristol - Fully remote currently
- Implement and maintain a support plan for your technical area
- To represent IT Operations in a technical capacity at regular reviews
- To provide technical leadership to the engineering support team in IT Operations ensuring engineers are able to competently perform their duties to a high standard.
- To represent the IT Operations function formally in projects/sprints to provide consultancy/advice about the best way to implement new features
- Hold and maintain appropriate advanced technical qualifications
- Previous experience, exposure and expertise in your area of technical knowledge.
- Previous experience in an IT Service organisation.
For more details get in touch!