Tech & Digital

Technical Support Consultant

  • Location


  • Sector:

    Cloud, Infrastructure & Support

  • Job type:


  • Salary:

    £30000 - £40000 per annum + Great Benefits

  • Contact:

    Josh Gardiner

  • Contact email:

  • Job ref:


  • Consultant:

    Josh Gardiner

iO Associates are looking to recruit a Technical Support Consultant. This role is a Senior technical engineering support role with ideal candidates having a background in Infrastructure or Networking.

The successful candidate will be the go too for all technical support escalations related to their area and be responsible for delivering and maintaining a support plan to protect and maintain service performance.


Role: Technical Support Engineer

Salary: £30,000 - £40,000 + Fantastic Benefits (including Free Parking!)

Location: Bristol - Fully remote currently


  • Implement and maintain a support plan for your technical area
  • To represent IT Operations in a technical capacity at regular reviews
  • To provide technical leadership to the engineering support team in IT Operations ensuring engineers are able to competently perform their duties to a high standard.
  • To represent the IT Operations function formally in projects/sprints to provide consultancy/advice about the best way to implement new features


  • Hold and maintain appropriate advanced technical qualifications
  • Previous experience, exposure and expertise in your area of technical knowledge.
  • Previous experience in an IT Service organisation.

For more details get in touch!