Technical Support Team Lead
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Location
Taunton
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Sector:
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Job type:
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Salary:
£32000 - £35000 per annum + Fantastic Benefits
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Contact:
Josh Gardiner
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Contact email:
j.gardiner@ioassociates.co.uk
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Job ref:
BBBH57459_1613732047
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Startdate:
ASAP
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Consultant:
Josh Gardiner
iO Associates are looking to recruit a Technical Support Team Lead for a growing organisation in Somerset. The successful candidate will support the organisations partner's technical implementation and provide support when required.
Headlines
Role: Technical Support Team Lead
Salary: £32000 - £35,000
Location: Taunton/Somerset
Responsibilities
- Oversee handling of technical support tickets.
- Act as cover for the technical support team when necessary
- Ensure successful delivery of solutions & assist with issue escalations and client requests
- Complete regular 1:1's
- Improve technical knowledge throughout the team.
Experience
- Experience with ecommerce platforms
- Previous Programming exposure
- Previous experience in Technical Support
- Excellent communicational skills, including verbally and written.
- Exceptional organisational and time management skills
For more details get in touch!