Tech & Digital

Technical Support Team Lead

  • Location


  • Sector:

    Cloud, Infrastructure & Support

  • Job type:


  • Salary:

    £32000 - £35000 per annum + Fantastic Benefits

  • Contact:

    Josh Gardiner

  • Contact email:

  • Job ref:


  • Startdate:


  • Consultant:

    Josh Gardiner

iO Associates are looking to recruit a Technical Support Team Lead for a growing organisation in Somerset. The successful candidate will support the organisations partner's technical implementation and provide support when required.

Role: Technical Support Team Lead
Salary: £32000 - £35,000
Location: Taunton/Somerset


  • Oversee handling of technical support tickets.
  • Act as cover for the technical support team when necessary
  • Ensure successful delivery of solutions & assist with issue escalations and client requests
  • Complete regular 1:1's
  • Improve technical knowledge throughout the team.


  • Experience with ecommerce platforms
  • Previous Programming exposure
  • Previous experience in Technical Support
  • Excellent communicational skills, including verbally and written.
  • Exceptional organisational and time management skills

For more details get in touch!