Tech & Digital

Technical Telephony Team Leader

  • Location

    Birmingham

  • Sector:

    Cloud, Infrastructure & Support

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Jake Godwin

  • Contact email:

    j.godwin@ioassocioates.co.uk

  • Job ref:

    Technical Team Leade_1643022197

  • Duration:

    6-Months

  • Startdate:

    ASAP

Technical Telephony Team Leader - Birmingham - 6-Month Contract - £500 a day

iO Associates are currently looking for a Technical Telephony Team Leader to join my client based in Birmingham for a 6-month contract role offering up to £500 a day (inside IR35) for a February start. This role offers remote working, but you will be asked to be onsite when required for site visits.

You're going to be working for a public sector organisation that is growing at an excessive rate. You'll be joining at a time where their Networking team is rapidly growing and you will be responsible for supporting the team with detailed knowledge of telephony and data services specifically VoIP, Contact Centre (e.g. Cirrus), Skype and Phone Systems. This is a Senior and technical role whereby you will be completing tasks and activities relating to both BAU and specific service/project areas.

You must have experience with the following:

  • Proven track record for managing a team of staff dealing with complex IT projects and technologies.
  • Have strong exposure to large scale projects.
  • Good understanding of Telephony technologies including Cisco, VOIP, Contact Centre (e.g. Cirrus), Skype and Phone Systems.

  • Ability to make specific operational decisions and escalate where necessary.

  • High level communication and interactions with both internal and external stakeholders.

  • Strong office skills i.e. MS Word and Excel.

  • Experience of working in a highly effective 3rd line support.

  • Experience of working within an ITIL environment and qualified to minimum of Foundation level.

If you're a Technical Telephony Team Leader looking for an initial 6-month contract (inside IR35) offering up to £500 a day based in Birmingham, then either apply below or send an updated CV today. The client is looking to fill the role by February 4th and interviews will take place from Monday 31st January, so apply today!


Technical Telephony Team Leader - Birmingham - 6-Month Contract - £500 a day